State Farm® Insurance Agent Wallah Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joseph Dianduakila
January 13, 2025
5
out of
5
rating by Joseph Dianduakila
"It was a great pleasure working with JR. He carefully addressed my insurance needs. I started my auto insurance today and I’m going to bundle my home and life insurance with State Farm. Jr is awesome to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with JR. It's wonderful to know that he was able to address your insurance needs and assist you in starting your auto insurance. We appreciate your decision to bundle your home and life insurance with us at State Farm. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help!"
my songs B
January 11, 2025
5
out of
5
rating by my songs B
"JR provided excellent personal service meeting my needs for home, rental and auto coverage. JR is always respectful and patient and communicates well. when I needed him to reexplain some details he did so without hesitation. He returned all call as he promised. I was not able to set up the safe driving app. for my auto insurance. He told me to drive to his office for him to help. He did more than help he took charge and set up the entire application. Good customer is rare in todays hurried business setting. JR works old school, providing excellent customer care and service. Carolyn B"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
John Wu
January 9, 2025
5
out of
5
rating by John Wu
"I was helped by Sandra Sanderson when buying my policy. She was attentive and guided me through the process. Would definitely work with her again."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sandra Sanderson provided you with attentive service during your policy purchase. We pride ourselves on our team's ability to guide our clients through the process, and it's wonderful to know that you felt supported. We look forward to assisting you again in the future!"
Michael gallardo
January 6, 2025
5
out of
5
rating by Michael gallardo
"Requested a quote on Sunday via email and JR called me first thing Monday morning and got my policy situated. He bundled my auto and renters and took care of everything quickly and easily. Price was way better than what I was paying at the other company. JR is the man. Happy to work with him!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that JR was able to assist you quickly and efficiently with your auto and renters' insurance. It's great to know that you found a better price and that you're happy with the service. We'll be sure to pass along your kind words to JR. Welcome aboard! "
Jane Doe
January 2, 2025
5
out of
5
rating by Jane Doe
"Sandra Sanderson was a great help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Charles Shark
January 2, 2025
5
out of
5
rating by Charles Shark
"JR was a pleasure to work with at State Farm. I recently had my car totaled and he looked out by connecting me with an awesome salesman. Despite not going through with that salesman, JR still went above and beyond to recommend me to someone knowing that I needed a new car. Furthermore, JR made the transition to add a new car to my insurance replacing my old car an easy one with just one phone call. I highly recommend JR at State Farm. Happy New Years!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that JR provided you with such excellent service during a challenging time. We truly appreciate your recommendation and wish you all the best in the New Year! If you need anything else, don’t hesitate to reach out"
Arley Nonato Huertas
December 8, 2024
1
out of
5
rating by Arley Nonato Huertas
"When I contacted JR, he was really good when providing me with a quote and all I needed at that moment. He peice he told me that day was ok and I decided to start my insurance with them. However, a month later, everything changed, and they charged with a monthly coverage for $2400. Is this possible? I don't think so! When I try to contact him by sending emails, he doesn't answer. I just got one, but he said he didn't know the reason. If they don't know so who does? It was the worst experience I've ever had with insurance. I'm still trying to contact them, but nothing happens. Try to find another place for you; they won't help you after your purchase."
We responded:
"Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration you've encountered regarding your insurance coverage and the communication issues with our team. Our goal is to provide clear and transparent information. We are committed to resolving your concerns and getting to the bottom of what happened with your policy. We appreciate your patience and are eager to help rectify this situation. Thank you for your feedback, and we hope to regain your trust."
TyShell Purefoy
December 5, 2024
5
out of
5
rating by TyShell Purefoy
"JR has awesome customer service skills :) took care of my new auto policy happy customer!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
TyShell Purefoy
December 5, 2024
5
out of
5
rating by TyShell Purefoy
"JR has awesome customer service skills :) took care of my new auto policy happy customer!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Isaac Twum
December 5, 2024
5
out of
5
rating by Isaac Twum
"Thank you, JR. You made me get my insurance easy and simple."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sharon Brice
November 29, 2024
5
out of
5
rating by Sharon Brice
"J.R. was very helpful, and professional with giving me an excellent price with getting life insurance on my two boys. He also answered all the questions that I had without any hesitation. He also was very kind, and a pleasure to speak with."
We responded:
"We’re honored by your positive feedback about J.R in assisting you with your life policies! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
biggs Nelson
November 29, 2024
5
out of
5
rating by biggs Nelson
"He is very professional,knowledgeable .I highly recommend everyone to use his services.He helped me with my car insurance,life and I will be reaching back out for many other services … He gets 5 stars from me"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our services. It’s always our goal to provide professional and knowledgeable assistance, and we're glad we could help you with your car insurance and life insurance needs. We look forward to assisting you with any other services in the future. Your recommendation means a lot to us! Thank you for the 5 stars!"
Habakkuk Kolleh
November 27, 2024
5
out of
5
rating by Habakkuk Kolleh
"Wallah Jr was great going over my insurance options with me. Great listener. I started my renter's insurance today and will start my life policy early next year. Wonderful customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Wallah Jr provided you with excellent service while discussing your insurance options. It's great to know that you felt listened to and supported throughout the process. We're excited to have you on board with your renter's insurance and look forward to assisting you with your life policy next year. If you have any more questions or need further assistance, please don’t hesitate to reach out. Your satisfaction is our priority!"
Lou Pate
November 26, 2024
5
out of
5
rating by Lou Pate
"Great customer services."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tee Smith
November 7, 2024
5
out of
5
rating by Tee Smith
"Very Knowledgeable and resourceful. Thanks J.R"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Danielle Simmons
November 5, 2024
5
out of
5
rating by Danielle Simmons
"Wallah Richardson was very helpful and he got me right with my insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
E. Wilmot Jackson,Sr.
October 30, 2024
5
out of
5
rating by E. Wilmot Jackson,Sr.
"Mr. Richardson was excellent at getting me into State Farm. Interpersonal relationship is at the highest peak."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Regina Weah
October 30, 2024
5
out of
5
rating by Regina Weah
"Wallah Jr. Was very audible, helpful, and a good listener, very patient, and most importantly, he gave me the an affordable insurance with the best benefits. Thank you, statfarm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nikki
October 29, 2024
5
out of
5
rating by Nikki
"Sandra was awesome. She was able to get everything finalized for us quickly and we truly appreciate it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cyrus
October 18, 2024
5
out of
5
rating by Cyrus
"Wallah jr, was a great help to me to be a state farm customer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Senodick Houndjo
October 17, 2024
5
out of
5
rating by Senodick Houndjo
"Best State Farm agent ever ! He skillfully addressed every single concern that I brought to him about my life insurance opening with State Farm. Very attentive, friendly and great communicator. I was blessed to have him handle my case. 👍🏽"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bennie Bradley
October 11, 2024
5
out of
5
rating by Bennie Bradley
"Sandra was responsive and a great listener. I appreciate the suggestions and for making sure I was happy with things."
We responded:
"Thank you for taking the time to share your positive experience with Sandra! I'm glad to hear that she was responsive and attentive to your needs. It's great that she provided helpful suggestions and made sure you were satisfied. We value your feedback and hope to assist you again in the future."
Sam Collett
October 11, 2024
1
out of
5
rating by Sam Collett
"Man, these reviews are BAKED. I had been a State Farm auto customer for over a decade. Had one fender bender accident and State Farm, and this branch that I was working through, raised premiums on us and passed along all $3k damages to me over a three year period. This doubled our monthly premium for 2 vehicles. I repeat, zero accidents over a decade. $20k+ paid in premiums over the years. The math doesn't add up and State Farms customer service has dramatically declined over the years."
We responded:
"We appreciate you taking the time to share your feedback. We understand that having your premiums raised and being held responsible for the damages can be frustrating, especially after being a loyal customer for over a decade without any accident. I can understand how this situation would be disappointing and not align with your expectations. Changes in premiums can occur due to various factors, including the overall risk profile of the insured and the costs associated with claims. However, we understand that you were hoping for a different outcome. We apologize for any decline in customer service you may have experienced. We value your loyalty and would like to address your concerns further. Please reach out to our customer service team, and we'll do our best to assist you and address any remaining issues."
Jerome Brown
October 4, 2024
5
out of
5
rating by Jerome Brown
"This branch has been serving me for more than 5 yrs. The days of Tori was great and now Wallah, JR, and team is continuing the great service!"
We responded:
"Thanks Jerome. We appreciate the review."
Anonymous User
October 3, 2024
5
out of
5
rating by Anonymous User
"Great Customer Service, professional and knowledgeable!!! Thanks for everything JR!!!"
We responded:
"Thank you for sharing your positive experience! It's great to hear that you received excellent customer service from JR. If you have any more questions or need further assistance, feel free to us a call. Thanks"