State Farm® Insurance Agent Wallah Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fernando Uribe
March 21, 2025
5
out of
5
rating by Fernando Uribe
"Alexus has gone above and beyond to ensure I am covered and is very personable, great agent to work with"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alexus has provided you with exceptional service and made your experience so positive. We pride ourselves on having dedicated agents who truly care about our clients. If you need anything else or have further questions, don’t hesitate to reach out. Your satisfaction is our top priority!"
Henry Nguyen
March 21, 2025
5
out of
5
rating by Henry Nguyen
"Thank you Alexis for helping me and my wife getting our insurance set up. Friendly nice smooth transaction."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gloria Pruitt
March 21, 2025
5
out of
5
rating by Gloria Pruitt
"Sandra Sanderson she did my insurance on my two autos and she did a fantastic job. She was awesome. I give her five STARZ she was excellent awesome thank you Sandra"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Sandra provided you with exceptional service while handling your auto insurance. Your kind words and five-star rating mean a lot to us. We’ll be sure to pass along your compliments to Sandra. If you have any other questions or need assistance in the future, don’t hesitate to reach out!"
Averin Washington
March 7, 2025
5
out of
5
rating by Averin Washington
"I had the pleasure of talking to Miss Sandra Sanderson and she helped me with auto and home insurance. What a great customer service she has and was very detailed in explaining how everything went. I give her five stars Job well done"
We responded:
" Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Miss Sandra Sanderson. Providing detailed and helpful service is our top priority, and it’s great to know that she was able to assist you with your auto and home insurance needs. Your five-star rating means a lot to us, and we appreciate you taking the time to share your feedback. If you have any more questions or need further assistance, please don't hesitate to reach out!"
L B
March 6, 2025
5
out of
5
rating by L B
"I needed a new policy. I called this location and was pleasantly surprised by the amazing customer service from Alexus! From start to finish she was polite, professional and very helpful. If you need a new policy, look no further than!"
We responded:
" Thank you so much for your kind words! We're thrilled to hear that Alexus provided you with such exceptional service during your experience. Our team strives to ensure every customer feels valued and supported, and it's wonderful to know that we hit the mark with you. We appreciate your recommendation and look forward to assisting you with any future needs. If you have any more questions or need further assistance, don’t hesitate to reach out!"
Javaris Beatz
March 5, 2025
5
out of
5
rating by Javaris Beatz
"Very cheap and helpful. Had a employee named Alexus that helped me every step of the way and solved every problem I had and resolved all my issues and made my life so much easier"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alexus was able to assist you and make your experience positive. Our team strives to provide excellent service, and it's great to know that we could help you solve your problems. If you need anything else in the future, don’t hesitate to reach out. We look forward to serving you again!"
Roxanne McDowell
March 3, 2025
5
out of
5
rating by Roxanne McDowell
"Alexus!!!! Great customer service!!!! The system was down for a bit this morning but she was able to get my quote with outstanding service!!! Thank you for your help!!!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Alexus provided you with outstanding service, even with the system issues. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance, don’t hesitate to reach out. Thanks again!"
Jeanette Mazon
February 27, 2025
5
out of
5
rating by Jeanette Mazon
"J.R has took his time and got me the best prices for my renters insurance, life insurance and car insurance I would definitely recommend you ask for him when getting State Farm insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that J.R. was able to assist you in finding the best prices for your renters, life, and car insurance. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family. If you ever need anything else, don’t hesitate to reach out!"
shakeise creamer
February 27, 2025
5
out of
5
rating by shakeise creamer
"Just wanted to say that I’ve been using Statefarm for many years . But the service received by JR was just phenomenal. He had great customer service , great energy all while providing me with very informative details in regard to my policies & other policies that the company offers. It’s the little things that go a long way and I am a firm believer of providing and receiving EXCEPTIONAL customer service . So with that being said , BIG THANKS and appreciation for JR ."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that JR provided you with exceptional service and made your experience so positive. At State Farm, we strive to offer informative and friendly support, and it's great to know that JR exemplified these values. Your appreciation means a lot to us, and we’ll be sure to pass along your kind words to JR. Thank you for being a loyal customer, and we look forward to continuing to serve you!"
Beni Kiam
February 26, 2025
5
out of
5
rating by Beni Kiam
"Sandra was very helpful, She helped me get my renters insurance when I was confused"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sandra was able to assist you with your renters insurance and clarify any confusion you had. Our team is dedicated to providing excellent support, and it's wonderful to know that Sandra made a positive impact on your experience. If you need any further assistance or have any other questions, feel free to reach out!"
David Rya
February 13, 2025
5
out of
5
rating by David Rya
"Jr. was great in assisting me with my auto policy. I will highly recommend this agency."
We responded:
" Thank you so much for your kind words! We're thrilled to hear that Jr. was able to assist you effectively with your auto policy. Our team strives to provide excellent service, and it’s wonderful to know that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future. If you have any more questions or need further assistance, don’t hesitate to reach out!"
somenoon somenoon
February 13, 2025
5
out of
5
rating by somenoon somenoon
"I called quite a few insurance companies and have to say that this State Farm office in particular provided me with exactly what I needed they were very helpful and conscious of my financial concerns and my insurance needs and I have to say I ended up with the best policy bundled that I think is offered in Charlotte they were very friendly and accommodatingly gracious and I highly recommend this office and J.R. to anyone that's shopping for new policies either homeowners or Auto hands down with a thumbs up"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at the State Farm office. It's our priority to provide exceptional service while addressing your financial concerns and insurance needs. We're glad you found the perfect bundled policy that works for you! Your recommendation means a lot to us, and we look forward to assisting you and anyone you refer in the future. If you have any further questions or need assistance, please don’t hesitate to reach out."
Clinton Rose
February 12, 2025
5
out of
5
rating by Clinton Rose
"Sandra Sanderson was ever helpful and informative in getting my policy completed. Thank you for your amazing customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Aaron Davis
February 7, 2025
5
out of
5
rating by Aaron Davis
"Ms. Richardson was the best insurance agent I ever dealt with. I would recommend her 10 times out of 10 and I refer anybody my grandmother my great grandmother to her and I wish I could give her 10 stars but since the limit is only five, that’s what I’m able to do lol from a real customer"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tausha Terrell
February 7, 2025
5
out of
5
rating by Tausha Terrell
"JR Richardson was very polite and knowledgeable. He paid close attention to my questions and answered them fully. In addition, he assisted me with my issues, and was able to get the information to the right person in a timely matter. I truly felt like I was a valued client in the insurance office today. I want to thank the rest of the team in the Central Ave office as well for the words of encouragement over the phone prior to my visit, and I hope they are truly "Blessed" as well."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that JR Richardson provided you with such attentive and knowledgeable service. It's great to know that you felt valued as a client during your visit. We appreciate your kind words for our Central Ave team as well; they truly strive to support our clients in every way possible. Your feedback means a lot to us, and we look forward to assisting you again in the future. Wishing you all the best!"
Allen Yuspa
February 7, 2025
5
out of
5
rating by Allen Yuspa
"Alexus is super helpful and kind. Such a pleasure working with her and the team there!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sam Smith
February 6, 2025
5
out of
5
rating by Sam Smith
"I had a fantastic experience working with Wallah Jr. as my insurance agent. He was knowledgeable, professional, and incredibly helpful in securing both my car and homeowner’s insurance. He took the time to explain all my options, ensuring I had the best coverage at a competitive rate. His responsiveness and attention to detail made the entire process smooth and stress-free. I highly recommend Wallah Jr. to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Wallah Jr. provided you with the knowledgeable and professional service you deserve. It's great to know that he was able to help you secure the best coverage for both your car and homeowner’s insurance while making the process smooth and stress-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Craig Mahoney
February 5, 2025
5
out of
5
rating by Craig Mahoney
"My wife and I recently moved to Charlotte and had an excellent experience working with Alexus! She was friendly, patient, and went above and beyond to make sure we got our maximum discount. She even went out of her way to provide recommendations for local restaurants and tips for making our DMV trip more pleasant. Thanks so much!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you and your wife had such a positive experience with Alexus. It’s great to know she was able to assist you not only with your needs but also by providing local recommendations. We appreciate your feedback and wish you both a warm welcome to Charlotte! If you need anything else in the future, don't hesitate to reach out. Safe travels and enjoy your new home!"
Joseph Dianduakila
January 13, 2025
5
out of
5
rating by Joseph Dianduakila
"It was a great pleasure working with JR. He carefully addressed my insurance needs. I started my auto insurance today and I’m going to bundle my home and life insurance with State Farm. Jr is awesome to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with JR. It's wonderful to know that he was able to address your insurance needs and assist you in starting your auto insurance. We appreciate your decision to bundle your home and life insurance with us at State Farm. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help!"
my songs B
January 11, 2025
5
out of
5
rating by my songs B
"JR provided excellent personal service meeting my needs for home, rental and auto coverage. JR is always respectful and patient and communicates well. when I needed him to reexplain some details he did so without hesitation. He returned all call as he promised. I was not able to set up the safe driving app. for my auto insurance. He told me to drive to his office for him to help. He did more than help he took charge and set up the entire application. Good customer is rare in todays hurried business setting. JR works old school, providing excellent customer care and service. Carolyn B"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
John Wu
January 9, 2025
5
out of
5
rating by John Wu
"I was helped by Sandra Sanderson when buying my policy. She was attentive and guided me through the process. Would definitely work with her again."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sandra Sanderson provided you with attentive service during your policy purchase. We pride ourselves on our team's ability to guide our clients through the process, and it's wonderful to know that you felt supported. We look forward to assisting you again in the future!"
Michael gallardo
January 6, 2025
5
out of
5
rating by Michael gallardo
"Requested a quote on Sunday via email and JR called me first thing Monday morning and got my policy situated. He bundled my auto and renters and took care of everything quickly and easily. Price was way better than what I was paying at the other company. JR is the man. Happy to work with him!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that JR was able to assist you quickly and efficiently with your auto and renters' insurance. It's great to know that you found a better price and that you're happy with the service. We'll be sure to pass along your kind words to JR. Welcome aboard! "
Jane Doe
January 2, 2025
5
out of
5
rating by Jane Doe
"Sandra Sanderson was a great help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Charles Shark
January 2, 2025
5
out of
5
rating by Charles Shark
"JR was a pleasure to work with at State Farm. I recently had my car totaled and he looked out by connecting me with an awesome salesman. Despite not going through with that salesman, JR still went above and beyond to recommend me to someone knowing that I needed a new car. Furthermore, JR made the transition to add a new car to my insurance replacing my old car an easy one with just one phone call. I highly recommend JR at State Farm. Happy New Years!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that JR provided you with such excellent service during a challenging time. We truly appreciate your recommendation and wish you all the best in the New Year! If you need anything else, don’t hesitate to reach out"
Arley Nonato Huertas
December 8, 2024
1
out of
5
rating by Arley Nonato Huertas
"When I contacted JR, he was really good when providing me with a quote and all I needed at that moment. He peice he told me that day was ok and I decided to start my insurance with them. However, a month later, everything changed, and they charged with a monthly coverage for $2400. Is this possible? I don't think so! When I try to contact him by sending emails, he doesn't answer. I just got one, but he said he didn't know the reason. If they don't know so who does? It was the worst experience I've ever had with insurance. I'm still trying to contact them, but nothing happens. Try to find another place for you; they won't help you after your purchase."
We responded:
"Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration you've encountered regarding your insurance coverage and the communication issues with our team. Our goal is to provide clear and transparent information. We are committed to resolving your concerns and getting to the bottom of what happened with your policy. We appreciate your patience and are eager to help rectify this situation. Thank you for your feedback, and we hope to regain your trust."